The imminent (June 2024) retirement of the 3G network in Australia has caused that BMW Australia (Part of BMW AG) silently removed support for BMW ConnectedDrive cars which depend on sunsetted/inactive (eg 2G/3G) cellular networks. BMW is generally avoiding global consequences of the phasing out of 2G/3G mobile network technologies, as the company states that it has no control over this situation without looking at itself.
Mobile network operators in Australia have indicated that 3G networks in Australia may be unavailable from mid 2024 onwards.
BMW ConnectedDrive Services & Apps rely on the embedded SIM card in your BMW, and certain vehicles require connectivity via a 3G mobile network operated by these third party telecommunications providers. BMW ConnectedDrive Services & Apps will be impacted on certain vehicles, and will cease to function for reasons beyond BMW's control [1].
At this time, we regret to inform you that there are no hardware or software retrofit options available to upgrade your vehicle's telematics[1].
Navituning has proven that statements of BMW regarding cellular sunsets are unnecessary, inaccurate and most of all customer unfriendly. For many BMW models, 4G compatible telematic units (TCU) are available world wide which proves BMW (aftersales) isn't totally honest regarding cellular sunsets. And in case a 4G telematic unit isn't available, most of the ConnectedDrive services can be restored via a data connection of paired mobile phones.
Real Time Traffic Information (RTTI) can be easily restored/retrofitted for all BMW models with navigation system professional delivered from mid-2011 with at least (factory) options 609 and 633/6NS/6NH.
BMW proves to be careless and disrespectful towards affected car owners
Please accept our heartfelt apologies for any inconvenience this may have caused. We truly appreciate your understanding in this situation. The satisfaction of our customers with ConnectedDrive is of great importance to us [1]
[1] BMW Australia
